PlateUp Privacy Policy
Last Updated: March 12, 2026
Overview
PlateUp ("we", "our", "the app") is a meal planning and kitchen inventory management application. This policy describes how we collect, use, and protect your information.
Information We Collect
Account Information
- Email address (for authentication)
- Profile data you provide: name, height, weight, age, activity level, dietary goals, cooking skill level
App Data
- Kitchen inventory items and quantities
- Meal plans and recipes (including AI-generated content)
- Equipment preferences
- Shopping lists
- Macro nutrient tracking data
Camera & Photos
- Receipt images (processed for ingredient extraction, not stored permanently)
- Camera access is only used when you initiate a receipt scan
Technical Data
- Crash reports and error logs (via Sentry) for app stability
- Device type and OS version (for compatibility)
- Anonymous usage analytics
How We Use Your Data
- Core Features: Your profile, inventory, and meal data power the app's planning and tracking features
- AI Features: Profile and inventory data is sent to our AI service (Claude by Anthropic) to generate personalized meal plans and recipes. This data is processed in real-time and not retained by the AI service beyond the request
- Crash Reporting: Error data helps us fix bugs and improve stability
- We do not sell your personal data to third parties
Data Storage & Security
- All data is stored in Supabase (hosted on AWS) with row-level security (RLS) — you can only access your own data
- Authentication is handled by Supabase Auth with secure token management
- Offline data is stored locally on your device via PowerSync (SQLite)
- All network communication uses HTTPS/TLS encryption
Data Retention & Deletion
- Your data is retained as long as your account is active
- You can delete your account and all associated data from the Profile screen in the app
- Upon account deletion, all personal data is permanently removed from our servers
- Cached data on your device is cleared when the app is uninstalled
Third-Party Services
Children's Privacy
PlateUp is not intended for children under 13. We do not knowingly collect data from children.
Your Rights
You have the right to:
- Access your personal data (visible in-app)
- Correct your data (editable in Profile)
- Delete your account and data (available in Profile)
- Export your data (contact us)
Contact
For privacy questions or data requests, contact: privacy@plateup.ai
Changes
We may update this policy periodically. Continued use of the app after changes constitutes acceptance.